Support
Contact Us
Reach out for product support, privacy questions, security reports, or general inquiries.
Effective: June 5, 2026
All inquiries are handled by email. We aim to respond as promptly as possible, though response times may vary. There is no guaranteed response time — we are a small team and prioritize responses by urgency.
Contact Email
Please include the subject line relevant to your inquiry (e.g. “gulaq support”, “privacy request”, “security report”) so we can route your message to the right person.
What We Can Help With
Product Support
Issues with gulaq installation, Chrome extension setup, the Tauri desktop app, native messaging, workspace restore, or AI chat capture.
Also see: gulaq Support & Troubleshooting
Privacy & Data Requests
Requests to access, correct, or delete your personal data, questions about our privacy policy, or concerns about how your data is handled.
Also see: Delete Account & Data
Security Reports
If you have discovered a security vulnerability in our extension, desktop app, or website, please report it responsibly by emailing us directly. Include a description, reproduction steps, and any relevant screenshots or logs. We will investigate promptly.
Chrome Web Store
For questions about Chrome Web Store submission, policy compliance, or permission explanations, please email us with the subject “CWS Review”.
Also see: Chrome Web Store Disclosures
Account
Questions about your account, sign-in issues, or account deletion. gulaq is currently free — Pro features may be introduced later.
Also see: Delete Account & Data
General Inquiries
Feedback, partnership inquiries, press, or any other question not covered above. We read all messages and appreciate your time in reaching out.
Useful Links
Email Us
We aim to respond as soon as possible. Response times are not guaranteed. No automated support — every reply comes from a real person.